There are a number of areas that affect the success rate of change management projects. In fact, research from McKinsey and Co shows that 70% of all transformations fail. Ultimately, change is not optional, but it is a choice. It is the job of a leader to create the conditions that support change and promote the choice to embrace it. In this 50-minute video, Peter Keith and Jonathan Clark touch on some of the common myths of change management that leaders buy into--often to their own detriment. They will also explain how to avoid these pitfalls during your own change management project and outline the five pre-conditions for contentedness in an organization as a way to understand how employees may perceive change.

Presenters

Jonathan Clark & Peter Keith, The Eighth Mile Consulting

Length of Video

51 minutes

Video Highlights

• 0:00 - Myths of Change Management #1: “Change Management Comes Down to the Manager”
  • Industry Example: Making Policy Change
  • Individual Ideals vs Organizational Values
  • How Change Management is Like Driving a Car
• 4:10 - Myths of Change Management #2: “If the Change Is Good Enough, People Will Accept It”
  • Using Wants, Needs, and Knowledge to Overcome Fear and Resistance to Change
• 8:36 - Myths of Change Management #3: “Leadership Isn’t Essential In Change Management”
  • Leadership vs Management
  • Listening-Based Communication
  • Leadership Doesn’t Need a Title
  • Defining and Communicating Values As a Leader
  • Provide Systems and Processes to Create Effective Leaders
• 20:47 - Myths of Change Management #4: “Change is Optional”
  • The Concept of “Burning The Ships”
  • The SCARF Model (Status, Certainty, Autonomy, Relatedness, Fairness) for Contentedness
  • Change is a Choice
• 30:19 - Myths of Change Management #5: “Change Management is a Small Team Responsibility”
  • Scapegoating a Team Prevents Learning From Mistakes
  • Expectation Management
  • Change Must Be Linked to Overall Business Strategy
  • The Role of External Parties
  • Question to the Attendees: What is Your Experience with Change Management?
• 45:29 - Wrap-Up
• 47:37 - Storytime: Everything I Need to Know I Learned in Kindergarten

Company Overview

Eighth Mile Consulting is a leadership training and consulting agency focused on creating and supporting better leaders in all industries. If you are seeking to develop yourself professionally, we have created an online leadership course to help you become better, more resilient leaders for your team. For more helpful videos to help you grow your people and your organization, subscribe to our YouTube channel.