Addressing difficult behaviours

Leading Through Conflict

Addressing difficult behaviours

Want to feel valued and heard in your workplace?

This course module would suit

  • Individuals wanting to set clear boundaries for a more enjoyable workplace
  • Operational Employees wanting to contribute to a collaborative environment
  • Middle Managers wanting to unify their team
  • Small Business Owners wanting to maximise output by minimising drama
  • Aspiring Leaders wanting to self develop leadership skills
  • Newly promoted Leaders wanting to establish sound leadership capabilities
  • Senior Leaders seeking to model excellent behaviour
Office culture doesn’t turn toxic because of a few bad seeds. It turns toxic because leadership didn’t see or outright ignored the signs that something was amiss.

Bullying and harassment can have detrimental effects on your health and lead to burnout. Empirical evidence shows a toxic work environment significantly impacts job productivity. By participating in this course, you are making the brave and noble choice to dig deeper into the issues that cause a toxic culture. You will discover fundamental differences between yourself and your co-workers providing you with a greater perspective and understanding of other's behaviors. Within this course, you will learn how to navigate difficult behavior, setting clear boundaries that actively disengage people from negative interactions. Encourage shared recognition and appreciation for your peers. Finally, with your newfound confidence, you will lead your team in a way that rebuilds trust.

1. Start any time, day or night


Once you have purchased this module, you will receive an email with your username, password and a link to your own account, from here, you can change your password and access the class content.


2. Access to the Video Training


Learn at your own pace by setting aside 10 – 20 minutes a day, or longer, to review and integrate your learnings. Fits into even the busiest of schedules.


3. Community Learnings


Connect with us on LinkedIn to share your learnings, ask questions and gain recommendations from your peers.


4. Optional Add-On - Executive Coaching


If you would like access to further material, mentorship or guidance, you are welcome to apply for a one on one executive coaching session with one of our many experienced leaders within The Eighth Mile Consulting Team.


  Download the Course Outline

Meet the Facilitators

David J Neal

David Neal

Chief Executive Officer

Jonathan Clark

Jonathan Clark

Chief Operations Officer

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Select Package

399.00

Want to create a positive work culture?

Turn hostile communication into constructive conversations.

This course would suit

  • Different behavioural and personality types
  • Defusing Conflicts
  • Uncovering problems
  • Preventing conflicts before they occur or escalate
  • Communication techniques for reducing conflict

"The coursework provided by The Eighth Mile Team is pretty awesome and I’m really looking forward to our group coaching sessions to double down on the learning."

- Mr Alexander Langman Hender

2021 Sunshine Coast Small Business Awards  Education and Training Winner
2022 Sunshine Coast Small Business Awards Export Finalist
2022 Sunshine Coast Small Business Awards Education and Training Finalist

Drawn from lessons learned in the military, and in business, we make leadership principles tangible and relatable through real-world examples, personal anecdotes, and case studies.

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