Therefore, we must learn and develop the skills required to provide the right environment for our people, as well as the coaching conversations that develop the people we are responsible for at an individual level. One of these skills is leading with empathy. Empathy does not always come naturally. Like any leadership skill, it takes practice and guidance. In this video, the Eighth Mile Consulting Team discusses what empathy is, what it isn’t, and all the factors you need to consider when leading a team or a team member through a crisis. Leading with empathy can be tough, but when done correctly, you will see improvements in productivity, job satisfaction, and the overall wellness of your team members. Leading with empathy is the best way to lay a foundation on which to build a high-performing team. This kind of leadership requires courage, accountability, and the willingness to engage in honest communication with your employees, no matter what the topic or the emotions surrounding it.
