This is the second of a four-part series on the role of values, beliefs, attitudes, and behavior in leadership.
Operationally, few jobs can survive the lack of a base theory or system, especially if you don't make detailed plans. Ethically, few teams can survive a purely mission-oriented leader without a framework of beliefs to resolve conflicts and inspire cohesion. In both cases, "What are my beliefs?" requires an answer to qualify you for leadership.
You should divide the role of beliefs in business into two broad categories: beliefs as tools for operational success; and beliefs as morals that are not subject to change except in extraordinary circumstances. A good leader holds solid beliefs, but a great leader knows which ones to adapt to a given circumstance.
If you believe in specific things, you can be a successful leader in specific situations. If you can adapt your beliefs, you can be successful in most, if not all of them. This doesn't mean that having a preferred operational style makes you less of a leader if you have the wisdom to recognize when your preference aligns with the project. If asking the question "what are my beliefs" reveals permanent, unchangeable ideas, then at least you'll know what projects you're best suited to lead and which you should pass on to someone else.
Consider the following three statements. When you ask yourself "what are my beliefs," do one or more of these resonate with you?
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I believe in doing the job right the first time, even if takes longer. This belief makes sense if even the most minor mistakes cost lives or the tiniest change adds millions to the cost. The role of beliefs in leadership in safety-critical projects is literally life-or-death. When you're building things that you can't afford to let fail, you'd better believe in getting things right the first time.
I believe that the sooner I get a prototype of our minimum viable product into the customer's workflow, the faster we can iterate toward the customer's perfect solution. When the customer says things like, "It's exactly what I asked for, but not what I wanted," you'll be thankful you're the kind of leader who favors speed over perfection. The key to customer satisfaction when nobody really knows what "perfection" even looks like is iteration. If you believe in speed and iteration, you'll succeed as an Agile leader. If you're a consummate perfectionist, you'll be chronically over budget with a lot of unhappy customers.
I believe in using the right tool for the right job.
Yes, there is a way to complete tasks both correctly and quickly. You could use an agile methodology for the early prototyping stages of a safety-critical project, allowing room for failure without putting anyone at risk. Or, instead of handing over a minimum viable product to an actual customer, you could deliver it to a QA site and run a few iterations to perfect it.
"There is nothing either good or bad but thinking makes it so." -William Shakespeare, Hamlet
When your team is working late, why are they working late? Why are you? How can you all remain enthusiastic when the work has become a grind?
The ideal team plays what project manager Tom West called "Pinball": you win one game, you get to play another. Few teams are this motivated simply by the work itself. With your inspiration, they will play to win when they believe that winning matters far more than simply getting a paycheck.
You can't adapt your morality, or at the very least probably shouldn't — morality isn't a toolkit. This brings up the issue of alignment. If you're a leader in a religious institution or political organization that you don't actually believe in, you're either deceiving your teams to keep them motivated or they're going to see you as an outsider rather than an inspiring leader.
To motivate your team and yourself, it's important to align your beliefs with the mission. A leader must also have a moral framework to handle internecine conflict. Otherwise, teams might turn on each other and blame you.
To be a leader, you must inspire, and inspiration comes from the alignment of beliefs and actions.
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If you understand the role of beliefs in leadership, you can determine which are woven into your moral code and which you can possibly adapt to the situation at hand. If you ask and answer the question, "What are my beliefs?" you can motivate your team on a moral level — or identify if there is a misalignment that cannot be reconciled.
Want to learn more about the power of beliefs in leadership? The Eighth Mile offers an 8-week online training course where you will find out how your beliefs fit and inform your leadership abilities.
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